Frequently Asked Questions
Everything you need to know about shopping with Madden Girl.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return window for all unworn merchandise in its original packaging. Please note that a small restocking fee may apply to mail-in returns.
Do you offer international shipping?
Currently, we ship to addresses within the United States and select international territories. Shipping costs and delivery times vary based on your location.
How do I determine my size?
Each product page features a detailed size guide to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for boots and closed-toe shoes.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer flexible payment options through Afterpay and PayPal.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we process orders immediately. Once an order is placed, we are unable to make changes or cancellations. You may return the items once they arrive.